CDW covers damage only to the exterior of the rented vehicle. The collision Damage Coverage offered is not insurance. It is an option that relieves the renter of financial responsibility if the vehicle is damaged while on contract.

When CDW is declined customers will pay full cost of the damages done to the rented vehicle in the event of an accident.

If accepted by the renter and barring any violation of the rental agreements terms and conditions, ICR agrees to waive its right to collect for damages or losses sustained by the vehicle, loss of use of the vehicle and administrative charges in excess of the deposit.

Collision Damage Coverage is void if the vehicle is not returned by the due back date and if the contract is not paid in full at time of return.

This is automatically included in the rental rate. It covers death, injury or hospitalization to the passenger in a vehicle other than the hired vehicle, should an accident occur with our clients.

Reservations are valid and honored for up to two hours after the requested pick up time. If the vehicle is not picked up within two hours of the requested pick up time the reservation status will be changed to a NO SHOW and a charge will be applied.

Customers should contact ICR if there is need to change the pick up time of requested vehicle to avoid any problems. Any cancellation should be done five (5) days prior to reservation date. Failure to do this will result in rental charge applied.

Once a customer leaves our facility they should contact us if the return date or time needs to be extended. Only the renter is allowed to extend an open contract.

Additional funds must be available on the credit card to cover the rental time requested. In the event funds are not available or a payment cannot be made a request for extension will be denied and the rental vehicle must be returned on the original return date and time.

ICR rates are determined by supply, demand and market conditions.
ICR’s daily charges are on a 24 hour clock. Example: If you rent the vehicle at 10:00 a.m. on a Monday and return at 10:00 a.m. on Tuesday, this would be considered a one day rental.

Renters are given a 59-minute grace period to return. After such time the renter would be charged an hourly rate for each hour. All items charged by ICR are on a 24 hour basis and includes, but are not limited to daily rates, collision coverage, underage renter fee, additional renter fee.

All vehicles are rented with a no less than ( ¼) quarter tank of fuel. We offer the following three refueling options:

1. Fuel Purchase Option (FPO): Purchase pre-paid fuel at time of rental at retail price. This option will save you time since you would not have to stop for fuel.
2. Fuel Service Charge (FSC): Opt to pay a premium per gallon refueling charge of US$5.50 to $7.00 per gallon if the vehicle is returned with less fuel than received. (This fee may be subject to change due to increases and decreases in fuel cost.)
3. Self Refueling: Return the vehicle with fuel as rented. (Stop and refuel prior to returning the vehicle)

Renters are responsible for all damages to the rental vehicle and any third party claims for liability while under a vehicle rental contract.

Renters are responsible for returning the vehicle at the designated date and time shown on the rental agreement. It is the responsibility of the renter to contact ICR to extend a contract and to pay additional amounts needed to extend the contract.
It is the renter’s responsibility to understand what they are initialing on the rental contract.

Our customer service agents are trained to explain each line item to their customer prior to having the customer initial the contract.

1. Driving under the influence of intoxicants.
2. Operation of the vehicle by an unauthorized driver.
3. Off road use of the vehicle.
4. Failure to return rental vehicle by the due back date.
5. Failure to pay all charges listed on contract at time of return.

The renter is responsible for paying for any and all parking tickets received while the vehicle is on contract. Any parking ticket should be presented at time of return to Rental Agent. Failure to pay any tickets will mean that the renter agrees to a charge of US$90 for ICR to forward payment to the proper authorities.

Minimum Age: 25
Driving Experience: 2 years Age below 25 - Surcharge of US$2.50 per day applies.
Authorized Vehicles: specific rental vehicles

A local driver's permit is absolutely necessary and may be obtained from any of our locations Melville Hall Airport or reservations Office in Canefield.. A Driver's Permit are only US$12.00 (EC$30.00)

A surcharge of $ 2.50 applies per day (per additional driver). Additional renters’ driver's license must be presented at time of rental. No additional renter may be added to a contract over the telephone.

At the point of check out, rental agent must take a deposit. The Time & Mileage estimate will be accepted at the time of check out. The following are accepted for deposit and payments: · VISA, Master Card, AMEX, Local Cheques

The renter must present a credit card in their name with the appropriate available funds on the card. If a credit card or debit card is presented in someone else's name ICR will not be able to rent the vehicle. This policy is in place to protect the credit card or debit card holder.

Encourage customers to contact their insurance carrier and inquire if their personal policy will cover them in a rental vehicle. Renter must inform the agent of the type of vehicle that will be rented and how long it will be rented. It makes a difference.

Credit Card Collision Coverage: Many credit card companies offer collision coverage benefits with their card. As in many types of coverage there are limitations. The length of the rental, purpose of the rental and the vehicle being rented would determine the coverage. Call the 800 number on your credit card to verify the coverage.